Terms & Conditions

Last Updated: Oct 25, 2025

Terms & Conditions

Welcome to Telepro LLC. By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please review them carefully before continuing.

  1. Agreement to Terms

By navigating or interacting with our website, you acknowledge that you accept these Terms & Conditions, our Privacy Policy, and any additional notices displayed on our platform.
If you do not accept these terms, please stop using our services immediately.

  1. Scope of Services

Telepro LLC offers Internet, TV, and related connectivity solutions within the United States.
Service availability, speeds, installation options, and pricing are subject to your location and our partner-provider agreements.
Full details, including fees, will be presented during the order or checkout process.

  1. Customer Responsibilities

You agree to:

  • Provide accurate and up-to-date information at all times.
  • Keep your account credentials confidential.
  • Notify us promptly of any unauthorized access or suspected breach.
  • Use our services strictly for legal and acceptable purposes.
  1. SMS Communication Consent

By submitting your phone number, you authorize Telepro LLC to send SMS text messages related to your account or service activity, such as:

  • Appointment reminders
  • Billing or payment notifications
  • Technical or support updates

Message frequency may vary. Standard message & data rates may apply.
You may opt out anytime by replying STOP, or text HELP for additional information.

Telepro LLC does not send promotional or marketing text messages unless you have given explicit consent.

  1. Billing & Payments
  • Payments must be made according to the plan or service you selected.
  • Late, declined, or missing payments may lead to late fees, service suspension, or termination.
  • Applicable taxes, fees, and other charges will be disclosed in your service documentation.
  1. Website Use & Cookies

You agree not to misuse or attempt unauthorized access to our website, servers, or systems.
Telepro LLC uses cookies and analytics tools to optimize performance, personalize content, and improve user experience.
You may manage cookie preferences through your browser settings.

  1. Intellectual Property Rights

All content, including logos, graphics, text, images, and software on this site, is owned or licensed by Telepro LLC.
Reproduction, distribution, or modification of any content without prior written approval is strictly prohibited.

  1. Modifications to These Terms

Telepro LLC may revise these Terms & Conditions periodically. Any updates will be posted on this page.
Continued use of our website or services constitutes acceptance of the revised terms.

  1. Governing Law

These Terms are governed by the laws of the State of Ohio, United States.
Any disputes will be handled through binding arbitration in Ohio, unless otherwise required by law.

  1. Limitation of Liability

Telepro LLC is not responsible for:

  • Interruptions or delays caused by third-party providers, network carriers, or external factors.
  • Data loss resulting from user actions, technical issues, or events beyond our control.
  • Any indirect, incidental, consequential, or special damages.
  1. Termination of Services

Telepro LLC reserves the right to suspend or terminate your account or services if you violate these Terms, misuse the service, or engage in fraudulent or illegal activities.

  1. Contact Us

For questions or support regarding these Terms & Conditions, please contact our customer service team through the channels listed on our website.